Description détaillée du poste

                       Job Description

        Job title : Laboratory Technician
               Location: Masanganzira, Ngozi
                Reports to: Senior Hospital Administrator Manager
               Position type: Full time

   ABOUT US

Hearts Without Borders (HWB) is a faith-based, non-profit humanitarian organization founded in 2005 by Pastor Jeri Matson. Driven by a commitment to compassion, service, and the dignity of every human being, HWB works to improve lives through medical care, education, and community development initiatives. Guided by its faith-based mission, the organization strives to bring hope to vulnerable communities by promoting access to essential services, supporting families, and contributing to sustainable development. Through its humanitarian work, HWB seeks to make a lasting and positive impact on the lives of the people and communities it serves.  

Through HOPE Clinic Masanganzira, we put this commitment into practice by providing compassionate, patient-centered healthcare services and promoting the health and dignity of the communities we serve.

Our mission is rooted in faith, service, integrity, and respect for all, regardless of background or circumstances. We believe that quality healthcare is an expression of compassion, solidarity, and care for our fellow human beings.

  Job Summary

  Hope Clinic is looking for a qualified and reliable Laboratory Technician to run the clinic’s laboratory and provide accurate, timely, and quality-assured test results to support clinical diagnosis and patient care. The Laboratory Technician is responsible for sample collection and analysis, laboratory stock management, and reporting, and works closely with the medical, nursing, pharmacy, and finance teams.          

         Key Responsibilities

• Collect, receive, label, and process patient samples (blood, urine, stool, sputum, and others) according to standard procedures.
• Perform routine laboratory tests (such as malaria, hematology, biochemistry, urinalysis, parasitology, and rapid diagnostic tests) accurately and within the agreed turnaround time.
• Record all results clearly in the laboratory registers and transmit them promptly and confidentially to the requesting clinician.
• Maintain, calibrate, and clean laboratory equipment, and report any breakdown or malfunction immediately.
• Apply quality control procedures and keep the related records up to date.
• Manage laboratory stock, including reagents, test kits, and consumables: receiving, storage, inventory counts, and monitoring of expiry dates.
• Anticipate stock needs and prepare timely procurement requests for approval.
• Prepare and submit daily, weekly, and monthly laboratory reports to the Senior Hospital Administrator Manager.
• Work with the cashier and accountants to reconcile laboratory tests performed with revenues collected.
• Respect infection prevention and biosafety rules, including safe handling and disposal of biomedical waste and sharps.
• Report notifiable diseases and any abnormal findings to the medical team in line with national guidelines.
• Keep the laboratory clean, organized, and secure at all times.

QUALIFICATIONS AND EXPERIENCE

• . Diploma (A2) or university degree in Medical Laboratory Technology, or equivalent, recognized in Burundi.
• Minimum 2 years of experience in a hospital, clinic, or health facility laboratory (experience with an NGO is an asset).
• Good knowledge of laboratory procedures, quality assurance, and biosafety.
• Ability to use and maintain laboratory equipment (microscope, centrifuge, analyzers, and others).
• Basic computer skills (Excel, Word) and ability to maintain digital and paper records.
• Ability to prepare routine reports, track pending tasks, and follow up on deadlines.
• Good command of French and Kirundi. Working knowledge of English is an asset.

          Personal Qualities and Soft Skills

•  High standards of integrity, discretion, and confidentiality of patient results.
• Strong attention to detail and commitment to accuracy.
• Excellent organizational and time-management skills.
• Reliability, accountability, and respect for deadlines.
• Good communication and interpersonal skills.
• Team spirit and a collaborative approach to work.
• Initiative and the ability to identify and follow up on missing information.
• Flexibility and willingness to learn and adapt to changing priorities.
• Professionalism and a service-oriented attitude.

Reporting and Working Relationships

The Laboratory Technician reports directly to the Senior Hospital Administrator Manager and works closely with the medical staff, the nursing team, the pharmacy, the Finance Department (accountants and cashier), and relevant external suppliers and service providers.

How to Apply

Please email the following documents to serges@hwbintl.org, with the subject line: Laboratory Technician – Hope Clinic Masanganzira

• A cover letter
• An updated CV
• Copies of diplomas and professional license
• A copy of national ID
• Names and contacts of at least two professional references

Application deadline: 13 November 2026

Important: Application documents will not be returned.

Only complete applications submitted before the deadline will be considered.