Description détaillée du poste

Apply online now at KCB's WebSite

Reporting to the Head Teller, the job holder will provide seamless, timely, attentive and responsive Cashiering services to customers.

Key Responsibilities

• Paying and receiving of cash instruments to customers.
• Validation of cash transactions.
• Maintain adequate cash in till and evacuate excess cash
• Ensure adequate security of cash in the till.
• Reconciliation of cash: Balancing of cash, initiating till closure
• Analyse, resolve and escalate customer complaints as appropriate.
• Cross selling of bank products.
• Manage revenue collection.
• Adherence to AML and KYC in order to mitigate against risks

The Person

The successful candidates should have the following requirements:

• A university degree preferably in a business related field.
• At least two (1) years’ experience in one of the following areas: Sales and Customer Service or equivalent similar experience.
• Experience in sales will be an added advantage.
• Excellent interpersonal and communication skills with the ability to network and develop strong business relations.
• Strong customer focus, the ability to analyze and solve problems, think creatively and innovate.
• Flexible, resilient, energetic and dynamic.
• Ability to work under pressure and meet short deadlines.

Apply online now at KCB's WebSite